Thank you for shopping with us! The following Shipping and Return policy applies to all websites owned and operated by ReinventU
1. SHIPPING POLICY
You can trust that your order will be quickly processed and safely delivered.
We can ship products anywhere in the United States or internationally using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination.
Items in stock will typically ship out in 2-3 business days.
a. Shipping Charges
Our shipping charges are determined by the weight of your order and shipping method selected, excluding applicable sales tax.
b. International Shipping & Orders
We are not responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of the United States. The responsibility is yours to check to see if your country allows the shipment of products you ordered (or wish to order). Any duties or taxes that may apply to your order are also your responsibility.
If for whatever reason your order is seized by customs, we will not issue you a refund unless all products are returned to us in the original condition per the return policy above.
2. RETURN, EXCHANGE POLICY, CANCELLATIONS
Our goal is to ensure your complete satisfaction with your purchase.
Return Policy
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within 15 days of the purchase date will be credited in the full amount (excluding shipping charges) and the same form as the original payment type. Any claims for damaged orders or missing items must be received within 24 hours (on business days) of receipt of package.
In case following conditions are not met Reinventu reserves the right to charge 15% restocking fee or refuse the return.
- the items must be returned for refund or exchange within 15 days of original purchase
- items and packaging must be received in new condition
- the original manufacture’s packaging must not be damaged
- packaging must include all original items and be unopened
- return package must include copy the original invoice or sale receipt
Before returning a package you need to contact Reinventu support for return label and instructions on your return. You can use phone number listed below or email support@reinventu.pro
Cancellations
If you would like to cancel your order, you can do so provided that the order has not yet been shipped. If the item you want to cancel has been shipped, the order cannot be canceled. However, you can return the item for a refund. See our Return policy.
HEALTH
We strongly recommend that you should seek medical advice before starting any nutritional program to determine health risks and suitability. Reinventu may not be suitable for everyone, so please check your GP before undertaking a program. If you are taking specific medication or have a medical condition please check with your doctor first.
Reinventu does not aim, nor claim, to cure, diagnose or treat any illness. While the website and other information that we may send provides general information on health and nutrition this does not in any way constitute medical advice and is not tailored to your specific requirements.